What is a Pre-Paid Phone card
- Typically a pre-paid phone card is a kind of credit card which can be used from home or away from
it to call the destination place for which the card is intended to serve.You pay a fixed amount up
front which may be for units, minutes or Dollars.
- Similarly as above an E-Calling card which is also a form of pre-paid phone card but which is
available on internet which can be used by an Instant PIN.
- An Instant PIN is one which is delivered to customer on purchase of calling card on internet
either to customer's e-mail address or instantly on screen or both. Customer pays for the card before the PIN is delivered.
- An International calling card is one which can be used to call from one country to another.
Each international calling card is different and will be restricted to use in the countries with
which the phone card company has tie-up.
What are different Kind of charges on Phone-card
If you are getting a card for a very low rate then you should be wary of hidden charges that might be
associated with a card and other possible taxes. Shown below are a few types of charges that may come with a card.
- Charge Based On Time: The actual time you spend on a call after Connection either in units or time
increment in minutes.The time increments vary, which is usually called roudning.
- Connection Fee: A one off charge for initiating a single call. Each and every time you use the card
and your party answers, you will be charged a connection fee which will be deducted from the available
minutes. This fee is deducted from the card value either in money or in minutes.
- Weekly/Bi-Weekly/Monthly Service/Maintenance Fees: Most of the cards come with a maintenance fee which
will be charged at a fixed time interval like weekly or semi monthly or monthly fee.
One thing which a customer should be aware of is that the first maintenance fee is usually applied, immediately upon
the completion of first call or at 12 in the night when the first call is made or after 24 hours the first call made.
The fee is deducted either in minutes or dollar value from the card.
- Pay Phone Surcharge: Nearly all phone card calls originating from a Pay Phone are
charged a fee per call and this is required by federal law.
- Cellular Phone Charges: All calls made to cellular phones are charged at substantially higher rates
than the advertised land line rates, unless other wise specifically mentioned.
- Taxes: Some cards are designed to apply a tax for the dollar value of the card used in that call, as soon the call is finished.
The tax percentage may vary from card to card. The best way to get most out of those cards would be to use all the available minutes in a
single call, so that at the end of the call there is no amount left, hence no taxes applied.
How does a phone-card work
- How are the minutes deducted and who keeps track of it?
As calls are made, the number of usable minutes is automatically deducted from the card balance by
the phone card provider. Connection fees and surcharges are converted into minutes and deducted in
the same way as the call is made. This is normally recorded on the calling card company's computer
system.
- How do I know I am running out of minutes on a prepaid card?
On most cards you are notified how many minutes are remaining at the beginning of each call. In general
you will be interrupted during your conversation when you are down to the last minute.
- Is there a charge for a busy signal?
There should not be any deduction in minutes or in amount of money for a busy signal.
- Will I get the same rate per minute rate on every call I make?
For flat rate card with no surcharges you should get it. If it has connection/maintenance/surcharge/tax
- the per minute rate will vary based on the call duration.
Who Should Use Phone cards
- People who travel frequently,students,payphone callers and people who want to cut down their long
distance bills and all international callers who want cheaper rates.
How can I purchase a phone card on this site
- Select from the drop down box the country you wish to call. Enter the quantity for the card you wish to purschase and Click "ADD TO CART". you can continue shopping
for other cards.
- Once you are done selecting the cards you wish to buy, Click on checkout.
- If you are a new user click on register on the login page or if you are an existing user login with username and password.
- A payment page will show up after you checkout. You will have to complete the billing information and provide the
Credit card information for the transaction to take place.
- Finally when you are done click Submit button and Continue on the next page.
- If you are a new user, you will be shown the results of credit card transactions on the following page. All new
customers are verified by calling on the phone number provided by the customer and upon successful verification will be
sent an email with Pin numbers and Access numbers. The verification usually takes place in 30 minutes, if we are able
to reach customer on the phone number provided and if the call is placed between 9AM and 12AM EST. In other cases it might
take up to 24 hours.
- All subsequent orders, upon successful completion of Credit card transaction online, will be provided with PIN
numbers and Access numbers instantly on the screen and a copy will also be sent to the customer's email address.
How are the PINS issued
- When you purchase your phone card, if you are a first time purchaser then we contact you on phone to verify the order
and upon successful verification will e-mail PINs.
- If you already Purchased a card before on this site then your PIN will be delivered to you immediately on screen and also
sent to the email address.
You can always come back to our site and goto Order History page to view all the order details which have taken
place on your account during the last 3 months.
What should you do if You face Problems using card
- Each card comes with a customer service number, which will be provided to you with the order delivery. For any problems
with the card, you can reach the customer service at that number.
- If you would like to reach us for any reason, you can email us at support@thecallingcards.com
How secure is my Information
- TheCallingCards.com uses highest industry standard 128 bit SSL encryption while the information is being exchanged between
your web browser and our server, to prevent the information from being intercepted.
- All the pages which gather your personal and credit card information are hosted on a secure server.
- To make sure you have the latest security features on your browser, download and install the latest
version of your favorite browser, Microsoft Internet Explorer or Netscape Communicator.
- We will never share your email address or any other personal information with any third party companies.
- We use your credit card information to process only the current transaction, and your credit card information is never stored on our databases.
- As an additional security measure against fradulent credit card transactions, we log the ip address for every order
that takes place on our site.
- We also verify all the new customers when they make their first purchase on this site by contacting them on phone.
I forgot my password, how can I find it?
What is Entrust?
- Entrust is a certificate authority which
verifies the identity of websites and then issues Security certificates, which allow websites to
encrypt the data while transmitting it over the internet from Server to Browser or Browser to our Server.
- You should see a small padlock on the bottom right corner of internet explorer or netscape
navigator, when you are visiting our secure pages. Double click(Single click for navigator)
on the padlock to view the certificate.
What is Authorize.Net?
- Authorize.Net is a pioneer in online
payment processing solutions. Their transaction processing system allows us to authorize, settle
and manage credit card transaction online.
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